How Nexcess clients on physical (non-cloud) clients can use SiteWorx to whitelist an IP address.
A whitelist is used to give authorization to specific IP addresses to gain access to Nexcess servers using services such as SSH, FTP, or remote MySQL access.
ATTENTION: Whitelisting your IP alone will not grant SSH access. See How to enable SSH access for more information.
ATTENTION: This method only applies to Nexcess clients on physical (non-cloud) servers. If you use Nexcess Cloud, please contact our 24/7 support team by email or through the Client Portal for assistance.
For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.
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